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Business Communication

Objective:
By the end of this course, students should be able to:
Understand and demonstrate the use of basic and advanced proper writing techniques that today's technology demands, including anticipating audience reaction.
Course Description:
This course is designed to give students a comprehensive view of communication, its scope and importance in business, and the role of communication in establishing a favorable outside the firm environment, as well as an effective internal communications program. The various types of business communication media are covered. This course also develops an awareness of the importance of succinct written expression to modern business communication. Many of the assignments are to be keyboarded.

Content:
Lesson 1: Facing Today's Communication Challenges
Lesson 1 Quiz
Lesson 2: Writing for Business Audiences
Lesson 2 Quiz
Lesson 3: Improving Writing Techniques
Lesson 3 Quiz
Lesson 4:Revising and Proofreading Business Messages
Lesson 4 Quiz
Lesson 5: E-Mail and Memorandums
Lesson 5 Quiz
Course Review
Lesson 6: Routine Letters and Goodwill Messages
Lesson 6 Quiz
Lesson 7: Persuasive Messages
Lesson 7 Quiz
Lesson 8: Negative Messages
Lesson 8 Quiz
Lesson 9: Informal Reports
Lesson 9 Quiz
Lesson 10: Proposals and Informal Reports
Lesson 10 Quiz
Final Exam

Bibliography:
Essentials of Business Communication, Sixth Edition, Mary Ellen Guffey, South-Western College Publishing.

If you want to take the course please click the following link containing the lessons to complete the course. click below

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