In this section you will find the most common issues that you may face using your equipment or phone system. To start working properly the first thing we need to make sure is that our equipments fulfill the minimum requirements for the software used by the institution.
AIU platform and Phone system minimum requirements:
Troubleshooting a slow computer
Troubleshooting tips
As you use your computer or laptop, you might notice its speed decrease over time. A sudden or noticeable drop in your computer’s speed might be a sign of a problem you can fix. If your computer’s performance speed seems slow, use these instructions to find out why. Here are some common ways to identify problems and tips on how to speed up a slow computer.
Restart Your Network:
A first step in troubleshooting a slow computer is to restart your computer and all devices connected to your computer, including your modem and router. This process can often fix less serious problems that are slowing down your computer’s speed.
Update Your Programs and Operating System:
To make sure you’re getting the most from your computer, you’ll want to regularly check for updates to programs you use often, like your web browser, and to the operating system that runs your computer. Browsers like Safari, Firefox, and Internet Explorer will often alert you when updates become available. Simply follow the prompts given to you by the browser program to download and install these updates. You can also check for updates on your own at your preferred browser’s site. Updates to your operating system, generally Windows or Mac OS, can also help speed up a computer. Your computer should alert you to any available updates, but larger updates, like switching from Windows XP to Windows 7, might require you to purchase installation kits from Windows or Apple.
Scan for Spyware:
Spyware is a kind of program that is installed on your computer without your knowledge through spam emails and untrustworthy sites. These programs send out your private information to unknown parties and can also slow down your computer.